Privacy Policy

Energy Tenancy Services is a registered third-party intermediary (TPI) operating in the UK commercial energy market. We are registered in England and Wales (Company No. [PLACEHOLDER]) and registered with the Information Commissioner's Office (ICO Registration No. [PLACEHOLDER]). When this policy refers to "we", "us", or "our", it means Energy Tenancy Services. We are the data controller for the personal information you provide to us. If you have any questions about this policy or how we handle your data, please contact us at: [contact@energytenancyservices.co.uk — PLACEHOLDER]

When you submit an enquiry through our website, we collect the following personal data: • First name • Business name • Premises postcode • Phone number • Your preferred contact time We do not collect payment card data, national insurance numbers, or any special category data as defined by UK GDPR.

We use the information you provide solely to: • Contact you regarding your commercial energy requirements • Research and present suitable energy tariffs and contract options on your behalf • Manage the Change of Tenancy and contract setup process with your chosen energy supplier We do not use your data for automated decision-making or profiling.

We process your personal data on the basis of: • Legitimate interests — to respond to your enquiry and provide the service you have requested • Consent — where you have explicitly agreed to be contacted You may withdraw your consent at any time by contacting us directly.

To provide our service, we may share relevant information with: • UK energy suppliers — as required to complete a Change of Tenancy or contract registration on your behalf • Our appointed technology partners (e.g. form processing and CRM tools), who process data under Data Processing Agreements and in compliance with UK GDPR We do not sell your personal data to third parties. We do not share your data with marketing organisations without your explicit consent.

We retain your personal data for as long as is necessary to provide our service and comply with legal obligations. Enquiry data is typically retained for [X years — PLACEHOLDER] after your last interaction with us, after which it is securely deleted.

Under UK GDPR, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data ("right to be forgotten") • Object to processing based on legitimate interests • Request restriction of processing in certain circumstances • Data portability where processing is based on consent or a contract To exercise any of these rights, please contact us at: [contact@energytenancyservices.co.uk — PLACEHOLDER] You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Our website may use essential cookies required for basic site functionality. We do not currently use tracking, analytics, or advertising cookies. If this changes, this policy will be updated and a cookie consent mechanism will be implemented.

We may update this privacy policy from time to time. The most current version will always be available at this URL. We recommend checking this page periodically. This policy was last updated: [DATE — PLACEHOLDER]